Frequently Asked Questions

Everything you need to know about your PreppyDress order.

How long does shipping take?

Standard shipping typically takes 5-7 business days within the continental US. We also offer express shipping options at checkout for those who need their outfits sooner.

What is your return policy?

We accept returns on all unworn, unwashed items with original tags attached within 30 days of delivery. Please visit our returns portal to start your process.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our preppy cuts are designed for a tailored fit.

Do you ship internationally?

Yes, PreppyDress ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I cancel or modify my order?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our support team.