Returns & Exchanges
At PreppyDress, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Place the unworn items with original tags attached into the original shipping box or a secure mailer of your choice.
3
Attach the Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing